Remote Inside Sales & Order Management Specialist

ABB Inc.; Oklahoma; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Life insurance

Parental leave

Paid holidays

Short-term disability

Long-term disability

401(k)

Employee discount

Job summary

ABB is seeking a Remote Inside Sales Support professional to manage daily customer activities including order entry, tracking and order management across ABB units and agent accounts. You will coordinate with local business units to ensure on-time delivery and accurate bid proposals, while adapting to changing priorities.

Qualifications include a Bachelor's degree in engineering or related field and at least 3 years of technical customer support experience in industrial or utility sectors, with

Qualifications

• Bachelor's degree in engineering, business or related field preferred.
• Minimum 3 years of technical customer support experience in the Industrial, Utility or related fields, or equivalent experience.
• General knowledge of power transmission & distribution products/systems preferred.
• Previous experience with business to business customer support preferred.
• Must have knowledge and skill in utilization of computer databases; empower experience preferred.

Responsibilities

• Utilize ABB's tools and processes including product configuration tools, order entry and business systems.
• Coordinate activities with local business units to track orders and assure on-time customer delivery.
• Coordinate input from local business units and other ABB groups to ensure bid proposals meet to customer requirements.
• Simultaneously process information on multiple and varied projects, and respond effectively to changes in priorities.
• Attend meetings to exchange information and analyze contract requirements.
• Participate in investigating technical problems and establishing procedures and corrective actions to avoid recurrences.

Skills

Technical customer support

B2B order processing

Database familiarity

Remote collaboration

Education

Bachelor's degree in engineering, business or related field

Job description

ABB is seeking a Remote Inside Sales Support professional to manage daily customer activities including order entry, tracking and order management across ABB units and agent accounts. You will coordinate with local business units to ensure on-time delivery and accurate bid proposals, while adapting to changing priorities.

Qualifications include a Bachelor's degree in engineering or related field and at least 3 years of technical customer support experience in industrial or utility sectors, with