Remote Utility Sales & Bid Support Specialist

ABB Inc.; Vermont; À distance; USD 83 000 - 133 000; Plein temps

Avantages offerts par ce poste

Health coverage

401k Savings Plan

Paid holidays

Résumé du poste

ABB is seeking a Remote Inside Sales Support professional located in the United States to execute daily customer activities including order entry, tracking, and order management with local business units and ABB groups. The role will expand to support activities at agent accounts, with occasional domestic travel to customer sites or ABB locations.

You will utilize ABB tools for configuration, input from units, and bid proposals to meet customer requirements, while handling multiple projects and

Qualifications

• Bachelor's Degree in engineering, business or related field preferred.
• Minimum 5 years of technical customer support experience in the Industrial, Utility or related fields.
• General knowledge of power transmission & distribution products/systems preferred.
• Previous experience with business to business customer support preferred.
• Must have knowledge and skill in utilization of computer databases; empower experience preferred.
• Candidates must already have a work authorization that allows them to work for ABB in United States.

Responsabilités

• Utilize ABB's tools and processes including product configuration tools, order entry and business systems.
• Coordinate activities with local business units to track orders and assure on-time customer delivery.
• Coordinate input from local business units and other ABB groups to ensure bid proposals meet to customer requirements.
• Simultaneously process information on multiple and varied projects, and respond effectively to changes in priorities.
• Attend meetings to exchange information and analyze contract requirements.
• Participate in investigating technical problems and establishing procedures and corrective actions to avoid recurrences.
• Duties may require domestic travel to customer location or ABB site.
• Initiate change orders and expedite collection of overdue invoices.
• May require periodic customer reporting for outstanding orders, Vendor Managed Inventory or Blanket Order management.

Connaissances

Customer support

B2B experience

Power systems knowledge

Database skills

Travel readiness

Formation

Bachelor's degree in engineering/business

Description du poste

ABB is seeking a Remote Inside Sales Support professional located in the United States to execute daily customer activities including order entry, tracking, and order management with local business units and ABB groups. The role will expand to support activities at agent accounts, with occasional domestic travel to customer sites or ABB locations.

You will utilize ABB tools for configuration, input from units, and bid proposals to meet customer requirements, while handling multiple projects and