Remote US Pre-Sales Implementation Lead

Pixaera; United States; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Stock options

Remote-friendly

25 days holiday

Company offsites

Direct leadership access

Job summary

Pixaera is seeking a remote-ready Implementation & Solutions professional to join our Customer Success team in the United States. You will partner with US Account Executives during the sales cycle, run technical discovery, scope pilots, own integrations and security reviews, and lead end-to-end deployment post-signature across multiple clients.

You will manage pilots, drive time-to-value, and collaborate with Product and Content teams to tailor deployments.

Qualifications

• 2+ years leading onboarding and project delivery of complex SaaS solutions.
• Experience in sales engineering, solutions consulting or pre-sales.
• Experience selling into or delivering for US high-risk industries (oil & gas, mining, utilities, chemicals, construction, manufacturing, data centers) or US EHS/L&D buyers.

Responsibilities

• Pre-Sales Technical Partner: work with US Account Executives through the sales cycle, run discovery with IT, Safety and L&D, demo against hazards, own integrations and security questions.
• Pilots & Proof of Value: scope, run, and land pilots; define success with prospect and build evidence to close.
• Technical Deal Assets: own security questionnaires, integration and deployment plans, RFP responses, implementation plan.
• End-to-End Implementation Ownership: take accounts from closed-won to go-live; manage multiple onboardings.
• Project Planning & Execution: develop rigorous implementation plans and mitigate risks.
• Technical Integration & Consultative Partnership: guide client IT, Safety, and Learning through complex integrations and hardware deployments.
• Tailored Enablement & Training Workshops: develop materials, user guides, reporting frameworks, deliver on-site training.
• Stakeholder Management: build strategic relationships with client leads from prospect to customer.
• Support and Issue Resolution: act as first line of support during pilots and implementations.
• Cross Functional Collaboration: translate client requirements and feedback into product input.

Skills

SaaS onboarding

Pre-sales / Sales engineering

US high-risk industries

Project governance

Technical storytelling

LMS integrations

Tools

Security questionnaires

Deployment planning

Job description

Pixaera is seeking a remote-ready Implementation & Solutions professional to join our Customer Success team in the United States. You will partner with US Account Executives during the sales cycle, run technical discovery, scope pilots, own integrations and security reviews, and lead end-to-end deployment post-signature across multiple clients.

You will manage pilots, drive time-to-value, and collaborate with Product and Content teams to tailor deployments.