Remote Travel Support Specialist | Flexible Hours & Perks

Kopp Travels; Oregon; Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Growth opportunities

Travel perks & discounts

Job summary

Kopp Travels USA is seeking a reliable Travel Customer Support Specialist to assist clients from booking through return, delivering friendly, detail-oriented service.

You will handle inquiries by email, phone, and messaging, support bookings, changes, cancellations, and provide destination information.

This 100% remote role offers flexible scheduling, growth opportunities, and exclusive travel discounts as part of a supportive team.

Qualifications

• Excellent written and verbal communication skills.
• Customer service experience in travel or hospitality is a plus.
• Organized, dependable, and detail-oriented.
• Comfortable using booking platforms and learning new systems.
• Passionate about travel and helping others create memorable experiences.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle questions with empathy and problem-solving skills.

Skills

Customer service

Communication

Attention to detail

Tech-savvy

Tools

Booking platforms

Job description

Kopp Travels USA is seeking a reliable Travel Customer Support Specialist to assist clients from booking through return, delivering friendly, detail-oriented service.

You will handle inquiries by email, phone, and messaging, support bookings, changes, cancellations, and provide destination information.

This 100% remote role offers flexible scheduling, growth opportunities, and exclusive travel discounts as part of a supportive team.