Remote Travel Support Specialist: Flexible Hours & Perks

Minority Professional Network, Inc.; Des Moines (IA); Remote; USD 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

100% remote position

Flexible scheduling

Travel perks and discounts

Training and growth opportunities

Zusammenfassung

Kopp Travels USA is seeking a reliable Travel Customer Support Specialist to assist clients from booking through return home. This fully remote role suits someone who enjoys helping people, pays attention to detail, and is passionate about travel and customer experience.

Ideal candidates bring strong communication skills, a background in customer service, and comfort with learning new booking platforms. Join a supportive team with ongoing training and growth opportunities.

Qualifikationen

• Excellent written and verbal communication skills.
• Customer service experience (travel or hospitality experience is a plus but not required).
• Organized, dependable, and detail-oriented.
• Comfortable using technology and learning booking platforms and systems.
• Passionate about travel and helping others create memorable experiences.

Aufgaben

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel requirements, and agency policies.
• Follow up with clients to confirm trip details and overall satisfaction.
• Handle questions or concerns with empathy, professionalism, and strong problem-solving skills.

Jobbeschreibung

Kopp Travels USA is seeking a reliable Travel Customer Support Specialist to assist clients from booking through return home. This fully remote role suits someone who enjoys helping people, pays attention to detail, and is passionate about travel and customer experience.

Ideal candidates bring strong communication skills, a background in customer service, and comfort with learning new booking platforms. Join a supportive team with ongoing training and growth opportunities.