Remote Travel Support Specialist — Flexible Hours & Perks

Minority Professional Network, Inc.; Grand Rapids (MI); Remote; USD 40,000 - 58,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Travel perks and discounts

Training and growth opportunities

Job summary

Kopp Travels USA is seeking a reliable Travel Customer Support Specialist to assist clients from booking through return. You will handle inquiries, assist with bookings, and provide accurate travel information to ensure a smooth journey.

The role focuses on delivering exceptional customer experience, requires attention to detail, and a genuine enthusiasm for travel. Remote work offers flexible scheduling and growth opportunities.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience preferred.
• Organized, dependable and detail-oriented.
• Able to learn travel booking systems quickly.
• Passionate about travel and helping others.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with bookings, changes, cancellations, and requests.
• Provide accurate destination and policy information.
• Follow up to confirm details and satisfaction.
• Handle questions with empathy and problem-solving.

Skills

Communication

Customer service

Detail-oriented

Tech-savvy

Travel enthusiasm

Tools

Booking platforms

Job description

Kopp Travels USA is seeking a reliable Travel Customer Support Specialist to assist clients from booking through return. You will handle inquiries, assist with bookings, and provide accurate travel information to ensure a smooth journey.

The role focuses on delivering exceptional customer experience, requires attention to detail, and a genuine enthusiasm for travel. Remote work offers flexible scheduling and growth opportunities.