Remote Travel Support Specialist | Flexible Hours

Kopp Travels; Pensacola (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth within the agency

Supportive team environment with ongoing training

Job summary

Kopp Travels, located in the United States, is seeking a Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to inquiries, managing bookings, and providing information about travel documents. The ideal candidate will have strong communication skills and experience in customer service, particularly in travel or hospitality. This position offers 100% remote work, flexible scheduling, and unique travel perks.

Qualifications

• Strong customer service experience preferably in travel or hospitality.
• Organized, dependable, and proactive.
• Passion for travel and helping others.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations.
• Provide accurate information about travel policies and destinations.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Customer service experience

Attention to detail

Comfortable with technology

Job description

Kopp Travels, located in the United States, is seeking a Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to inquiries, managing bookings, and providing information about travel documents. The ideal candidate will have strong communication skills and experience in customer service, particularly in travel or hospitality. This position offers 100% remote work, flexible scheduling, and unique travel perks.