Remote Travel Support Specialist - Flexible Hours

Kopp Travels; Tallahassee (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Ongoing training

Supportive team environment

Job summary

Kopp Travels is looking for a Travel Customer Representative to provide exceptional support throughout clients' travel journeys. You will assist with inquiries, booking updates, and ensure every interaction reflects our commitment to service.

The ideal candidate has strong customer service experience, excellent communication skills, and a passion for travel. This position offers remote flexibility, opportunities for growth, and travel perks.

Qualifications

• Experience in travel or hospitality preferred.
• Detail-oriented with proactive problem-solving abilities.
• Ability to learn booking platforms and systems quickly.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm details and satisfaction.
• Handle concerns or complaints empathetically.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organizational skills

Proficiency with technology

Passion for travel

Job description

Kopp Travels is looking for a Travel Customer Representative to provide exceptional support throughout clients' travel journeys. You will assist with inquiries, booking updates, and ensure every interaction reflects our commitment to service.

The ideal candidate has strong customer service experience, excellent communication skills, and a passion for travel. This position offers remote flexibility, opportunities for growth, and travel perks.