Remote Travel Support Specialist — Flexible Hours

Kopp Travels; Flagstaff (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training support

Job summary

Kopp Travels is hiring a Travel Customer Representative to support clients throughout their travel journey. You will handle inquiries, resolve issues, and assist with bookings to ensure outstanding service. The ideal candidate will have excellent communication skills, a strong customer service background, and a passion for travel. This position offers flexible remote work, growth opportunities, and travel perks. Join us in creating memorable experiences for clients!.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Verbal communication skills

Written communication skills

Customer service experience

Attention to detail

Job description

Kopp Travels is hiring a Travel Customer Representative to support clients throughout their travel journey. You will handle inquiries, resolve issues, and assist with bookings to ensure outstanding service. The ideal candidate will have excellent communication skills, a strong customer service background, and a passion for travel. This position offers flexible remote work, growth opportunities, and travel perks. Join us in creating memorable experiences for clients!.