Remote Travel Support Specialist

Sawmilldcllc; Round Rock (TX); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling

Comprehensive training

Growth opportunities

Travel-related perks

Supportive remote team

Job summary

Sawmilldcllc in the United States is hiring a Remote Client Support Representative to assist travelers before, during, and after their trips. This fully remote role emphasizes proactive communication, problem solving, and a positive client experience.

You will handle inquiries via email, phone, and messaging, guide clients through itineraries, and learn new booking systems and tools quickly. The role offers flexible scheduling, comprehensive training, and opportunities for growth within a

Qualifications

• Strong written and verbal communication is required.
• Experience in customer service (travel, hospitality, or support roles preferred).
• Highly organized, dependable, and detail-oriented.
• Comfortable working independently in a fully remote role.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries in a timely, professional manner.
• Assist with itinerary changes, cancellations, updates, and special requests.
• Provide clear information on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively communicate with clients as needed.
• Resolve issues efficiently while maintaining a high level of customer satisfaction.

Skills

Communication

Customer service

Organization

Remote work

Learning new tools

Travel passion

Job description

Sawmilldcllc in the United States is hiring a Remote Client Support Representative to assist travelers before, during, and after their trips. This fully remote role emphasizes proactive communication, problem solving, and a positive client experience.

You will handle inquiries via email, phone, and messaging, guide clients through itineraries, and learn new booking systems and tools quickly. The role offers flexible scheduling, comprehensive training, and opportunities for growth within a