Remote Travel Support Specialist

Sawmilldcllc; Kansas City (MO); Remote; USD 40,000 - 54,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling

Comprehensive training and ongoing支持

Job summary

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers before, during, and after their trips. In this fully remote role, you will communicate via email, phone, and messaging platforms, helping clients navigate itineraries and booking details.

The ideal candidate is a strong communicator, highly organized, and comfortable working independently. You will learn new systems quickly and contribute to a supportive remote team while enjoying travel-related perks and ongoing

Qualifications

• Strong written and verbal communication skills are essential.
• Customer service experience in travel, hospitality, or support roles is preferred.
• Candidates should be highly organized, dependable and detail-oriented.
• Ability to work independently in a fully remote environment and learn new systems quickly.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries in a timely, professional manner.
• Assist with itinerary changes, cancellations, updates, and special requests.
• Provide clear information on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively communicate with clients as needed.
• Resolve issues efficiently while maintaining a high level of customer satisfaction.

Skills

Strong communication

Customer service experience

Highly organized

Detail-oriented

Independent remote work

Learning new systems

Job description

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers before, during, and after their trips. In this fully remote role, you will communicate via email, phone, and messaging platforms, helping clients navigate itineraries and booking details.

The ideal candidate is a strong communicator, highly organized, and comfortable working independently. You will learn new systems quickly and contribute to a supportive remote team while enjoying travel-related perks and ongoing