Remote Travel Support Specialist

Sawmilldcllc; Overland Park (KS); Remote; USD 42,000 - 52,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling

Comprehensive training

Travel-related perks and discounts

Growth opportunities

Job summary

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers throughout their journeys, providing proactive, professional support before, during, and after trips.

The role emphasizes strong communication, independence in a fully remote environment, and growth within a travel-focused company. Training is provided, with access to travel-related perks and discounts.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience in travel, hospitality, or support.
• Highly organized, dependable, and detail-oriented.
• Comfortable working independently in a fully remote role.
• Able to learn new systems and digital tools quickly.
• Passionate about travel and helping clients.

Responsibilities

• Support clients remotely via email, phone, and messaging.
• Respond to travel inquiries in a timely, professional manner.
• Assist with itinerary changes, cancellations, updates, and special requests.
• Provide information on destinations, requirements, and agency processes.
• Monitor upcoming trips and proactively communicate with clients.
• Resolve issues while maintaining high customer satisfaction.

Skills

Communication skills

Customer service

Organization

Detail-oriented

Remote work

Learning new systems

Travel passion

Tools

Booking platforms

Job description

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers throughout their journeys, providing proactive, professional support before, during, and after trips.

The role emphasizes strong communication, independence in a fully remote environment, and growth within a travel-focused company. Training is provided, with access to travel-related perks and discounts.