Remote Travel Support Specialist

Sawmilldcllc; Henderson (NV); Remote; USD 36,000 - 48,000; Full time

Job summary

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers throughout their journeys. In this fully remote role, you will be the main point of contact before, during, and after trips to ensure a smooth experience.

The position emphasizes excellent communication, organization, and independent work in a remote environment. Responsibilities include responding to inquiries, handling itinerary changes, and providing destination guidance while maintaining high customer

Qualifications

• Strong written and verbal communication skills.
• Customer service experience preferred (travel, hospitality, or support).
• Highly organized, dependable and detail-oriented.
• Able to learn new systems and tools quickly.

Responsibilities

• Provide remote client support via email, phone, and messaging.
• Assist with travel-related inquiries, itinerary changes, cancellations, updates, and requests.
• Explain destinations, travel requirements, and agency processes clearly.
• Monitor upcoming trips and proactively communicate with clients as needed.

Skills

Communication skills

Customer service experience

Detail oriented

Independent in remote work

Tools

Booking platforms

Digital tools

Job description

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers throughout their journeys. In this fully remote role, you will be the main point of contact before, during, and after trips to ensure a smooth experience.

The position emphasizes excellent communication, organization, and independent work in a remote environment. Responsibilities include responding to inquiries, handling itinerary changes, and providing destination guidance while maintaining high customer