Remote Travel Support Specialist

Sawmilldcllc; Charleston (WV); Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling options

Comprehensive training and ongoing 지원

Growth opportunities within travel‑foc

Access to travel-related perks and 行业折

Job summary

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers throughout their journey. This fully remote position places you as a key contact for clients before, during, and after trips to ensure a smooth experience.

The role emphasizes strong communication, organization, and the ability to work independently in a remote environment, with ongoing training and growth opportunities within a travel-focused company.

Qualifications

• Excellent written and verbal communication
• Experience in travel, hospitality, or support roles preferred
• Strong organizational skills and attention to detail
• Ability to quickly learn new systems, booking platforms and tools
• Genuine interest in travel and providing top-tier client support

Responsibilities

• Support clients remotely via email, phone, and messaging platforms
• Respond to travel inquiries in a timely, professional manner
• Assist with itinerary changes, cancellations, updates, and special requests
• Provide clear information on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively communicate with clients as needed
• Resolve issues efficiently while maintaining high customer satisfaction

Skills

Strong communication

Customer service experience

Highly organized

Learn new systems

Passion for travel

Job description

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers throughout their journey. This fully remote position places you as a key contact for clients before, during, and after trips to ensure a smooth experience.

The role emphasizes strong communication, organization, and the ability to work independently in a remote environment, with ongoing training and growth opportunities within a travel-focused company.