Remote Travel Concierge & Reservations Coordinator

Meridian Globalpartners; Vermont; A distancia; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work environment

Flexible scheduling

Travel industry training

Descripción de la vacante

Meridian Globalpartners is seeking a motivated Service Support Coordinator to assist travelers with research, reservations, and follow‑up support. This role suits someone who enjoys helping people and thriving in online environments.

You will handle inquiries, research hotels and travel options, coordinate details, and maintain client records. This remote role offers flexible scheduling, ongoing training, and access to supplier resources to develop travel planning and customer service skills.

Formación

• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Basic computer and internet skills.
• Comfortable learning new online platforms and systems.
• Strong organization and attention to detail.
• Ability to manage multiple client requests and follow-up activities.
• Self-motivated and able to work independently.
• Reliable internet access and computer.
• Previous experience in customer service, hospitality, sales, reservations, or travel is helpful but not required.

Responsabilidades

• Assist clients with travel inquiries and reservation requests.
• Research hotels, resorts, cruises, vacation packages, and other travel options.
• Provide clients with accurate information regarding availability, amenities, policies, and travel requirements.
• Coordinate reservation details and maintain accurate client records.
• Communicate with travel suppliers and hospitality partners as needed.
• Follow up with clients before and after reservations.
• Assist with itinerary details and general customer support.
• Participate in training and professional development.
• Maintain professional and timely communication with clients.
• Use online reservation, communication, and customer-management tools.

Conocimientos

Strong written & verbal communication

Customer service

Basic computer skills

Independent work

Organizational skills

Attention to detail

Multitasking

Self-motivation

Online platforms familiarity

Descripción del empleo

Meridian Globalpartners is seeking a motivated Service Support Coordinator to assist travelers with research, reservations, and follow‑up support. This role suits someone who enjoys helping people and thriving in online environments.

You will handle inquiries, research hotels and travel options, coordinate details, and maintain client records. This remote role offers flexible scheduling, ongoing training, and access to supplier resources to develop travel planning and customer service skills.