Remote Travel Support & Concierge Coordinator

Remote; San Francisco (CA); A distancia; USD 44.000 - 60.000; Jornada completa

Descripción de la vacante

Remote company seeks a Travel Customer Support Coordinator to assist with research, reservation coordination, and client support. This role emphasizes clear communication, meticulous organization, and reliable remote work.

You will respond to client questions, review itineraries, and maintain accurate records, using online travel platforms and digital tools to ensure smooth travel experiences for clients. Structured onboarding and ongoing development are provided, with emphasis on delivering

Formación

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-service-oriented approach.
• Comfortable working independently and using online systems.
• Ability to manage multiple client requests and priorities.
• Previous customer service, hospitality, administrative, or travel experience is helpful but not required.

Responsabilidades

• Assist with researching destinations, accommodations, cruises, and vacation options.
• Coordinate reservation details and confirm travel information.
• Respond professionally to client questions and requests.
• Review itineraries and booking information for accuracy.
• Maintain organized client records and communications.
• Provide customer support before and after travel.
• Use online travel platforms and digital communication tools.

Conocimientos

Communication skills

Organization

Customer-service

Independent work

Multitasking

Travel knowledge

Descripción del empleo

Remote company seeks a Travel Customer Support Coordinator to assist with research, reservation coordination, and client support. This role emphasizes clear communication, meticulous organization, and reliable remote work.

You will respond to client questions, review itineraries, and maintain accurate records, using online travel platforms and digital tools to ensure smooth travel experiences for clients. Structured onboarding and ongoing development are provided, with emphasis on delivering