Remote Travel Coordination & Client Support Specialist

Travelingwithmariah; Nashville (TN); Remote; USD 32,000 - 48,000; Full time

Benefits offered by this job

Remote work arrangement

Initial training and onboarding

Guidance on internal procedures and系统

Job summary

Travelingwithmariah is seeking a dependable, service-minded individual to assist with the day-to-day coordination of client travel arrangements. This role combines administrative support, travel research, reservation follow-up, and client communication.

The successful candidate should handle detailed information, keep records organized, follow established procedures, and communicate clearly with clients and travel providers.

Qualifications

• Strong organizational skills with ability to prioritize tasks.
• Clear, professional written and verbal communication.
• Excellent attention to detail.
• Willingness to learn new computer applications and online systems.
• Ability to follow procedures and complete tasks accurately.
• Ability to manage deadlines and follow up on outstanding items.
• Comfortable working independently with reliable team communication.
• Professional and helpful approach to client interactions.
• Adaptability and willingness to learn new processes.
• Experience in customer service, administration, hospitality, travel, or operations is advantageous but not required.

Responsibilities

• Review client requests and gather information needed to coordinate travel arrangements.
• Compare available travel options and identify choices that align with preferences and requirements.
• Assist with hotel, cruise, transportation, tour, activity, and package arrangements.
• Compile booking information and create organized trip documentation.
• Verify names, dates, destinations, reservation details, and other information for accuracy.
• Respond to client inquiries and provide updates regarding travel arrangements.
• Coordinate requested changes or cancellations in accordance with applicable procedures.
• Keep client profiles, reservation records, and related documentation up to date.
• Communicate with travel providers when additional information or assistance is required.
• Track outstanding requests and follow up to ensure tasks are completed.
• Review travel-related updates that may affect client arrangements.
• Maintain consistent documentation and follow established operational procedures.
• Handle client information responsibly and maintain appropriate confidentiality.

Skills

Strong organizational skills

Clear professional communication

Attention to detail

Willingness to learn new software

Follow procedures and accuracy

Deadline management

Independent with reliable team comms

Customer-focused interactions

Adaptability and learning

Customer service/travel/administration

Job description

Travelingwithmariah is seeking a dependable, service-minded individual to assist with the day-to-day coordination of client travel arrangements. This role combines administrative support, travel research, reservation follow-up, and client communication.

The successful candidate should handle detailed information, keep records organized, follow established procedures, and communicate clearly with clients and travel providers.