Remote Travel Sales Ops Coordinator for Client & Booking

Unique Escapes; Richmond (VA); Remote; USD 52,000 - 70,000; Full time

Job summary

Unique Escapes is seeking an organized Business Sales Operations Coordinator to support daily sales operations, client campaigns and follow-up, booking administration, and business workflows. This remote role suits someone who thrives on structure and clear communication in a growing travel brand.

You will manage leads, coordinate with clients and suppliers, prepare quotes, track bookings, and help maintain processes that drive growth and customer satisfaction across travel programs.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization, time management, and attention to detail.
• Comfortable learning web-based travel, CRM, email marketing, and booking tools.
• Reliable high-speed internet and a dedicated remote workspace.
• Ability to manage multiple priorities independently and meet deadlines.
• Customer service or administrative experience in travel is advantageous but not required.
• Interest in travel, luxury travel, cruises, resorts, and destination planning is a plus.

Responsibilities

• Support the sales process by managing leads, inquiries, and follow-up communications.
• Maintain accurate client records, booking details, and sales documentation.
• Prepare travel quotes, itineraries, and reservation summaries using approved travel tools.
• Coordinate communication between clients, travel suppliers, and internal team members.
• Track bookings, payments, deadlines, and outstanding client requests.
• Create and maintain organized spreadsheets, reports, and standard operating procedures.
• Assist with email marketing, social media content, and client relationship follow-up.
• Research destinations, hotels, cruises, and travel packages to support client planning.
• Provide excellent, professional customer service by phone, email, and online platforms.
• Identify opportunities to improve workflows and support business growth.

Skills

Strong communication

Organization & time management

Remote work readiness

Multitasking

Customer service experience

Sales support experience

Tools

CRM software

Travel booking tools

Email marketing tools

Job description

Unique Escapes is seeking an organized Business Sales Operations Coordinator to support daily sales operations, client campaigns and follow-up, booking administration, and business workflows. This remote role suits someone who thrives on structure and clear communication in a growing travel brand.

You will manage leads, coordinate with clients and suppliers, prepare quotes, track bookings, and help maintain processes that drive growth and customer satisfaction across travel programs.