Remote Sales Operations Coordinator - Travel

Unique Escapes; City of Rochester (NY); Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling

Training and support for travel tools

Growth opportunities

Performance-based incentives

Job summary

Unique Escapes in the travel industry seeks a Business Sales Operations Coordinator to support daily sales workflows, leads, bookings, and client campaigns. This remote role requires strong communication, organization, and attention to detail.

You will coordinate with clients, travel suppliers, and internal teams, prepare quotes and itineraries, track payments and deadlines, and help optimize processes as the business grows.

Qualifications

• Strong written and verbal communication.
• Excellent organization and time management.
• Comfortable learning web-based travel, CRM, email marketing, and booking tools.

Responsibilities

• Support the sales process by managing leads, inquiries, and follow-up communications.
• Maintain accurate client records, booking details, and sales documentation.
• Prepare travel quotes, itineraries, and reservation summaries using approved travel tools.
• Coordinate communication between clients, travel suppliers, and internal team members.
• Track bookings, payments, deadlines, and outstanding client requests.
• Create and maintain organized spreadsheets, reports, and standard operating procedures.
• Assist with email marketing, social media content, and client relationship follow-up.
• Research destinations, hotels, cruises, and travel packages to support client planning.
• Provide excellent, professional customer service by phone, email, and online platforms.
• Identify opportunities to improve workflows and support business growth.

Skills

Communication

Organization

Time management

Remote work setup

Tools

CRM systems

Booking tools

Job description

Unique Escapes in the travel industry seeks a Business Sales Operations Coordinator to support daily sales workflows, leads, bookings, and client campaigns. This remote role requires strong communication, organization, and attention to detail.

You will coordinate with clients, travel suppliers, and internal teams, prepare quotes and itineraries, track payments and deadlines, and help optimize processes as the business grows.