Remote Travel Sales Operations Specialist

Unique Escapes; Tacoma (WA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training & support

Growth opportunities

Incentives

Job summary

Unique Escapes is seeking a detail-oriented Business Sales Operations Coordinator to support daily sales operations, client campaigns, booking administration and business workflows. This is a remote role for organized professionals who excel in communication and multi-tasking.

You will manage leads, customer records, and quotes, while coordinating with clients, suppliers, and internal teams to ensure accurate, timely bookings and clean documentation.

Qualifications

• Excellent written and verbal communication.
• Strong organizational skills and attention to detail.
• Comfortable learning web-based travel, CRM, email marketing, and booking tools.

Responsibilities

• Support the sales process by managing leads, inquiries, and follow-up communications.
• Maintain accurate client records, booking details, and sales documentation.
• Prepare travel quotes, itineraries, and reservation summaries using approved travel tools.
• Coordinate communication between clients, travel suppliers, and internal team members.
• Track bookings, payments, deadlines, and outstanding client requests.
• Create and maintain organized spreadsheets, reports, and standard operating procedures.
• Assist with email marketing, social media content, and client relationship follow-up.
• Research destinations, hotels, cruises, and travel packages to support client planning.
• Provide excellent, professional customer service by phone, email, and online platforms.
• Identify opportunities to improve workflows and support business growth.

Skills

Communication

Organization

Time management

CRM familiarity

Travel booking tools

Tools

CRM systems

Email marketing tools

Booking tools

Job description

Unique Escapes is seeking a detail-oriented Business Sales Operations Coordinator to support daily sales operations, client campaigns, booking administration and business workflows. This is a remote role for organized professionals who excel in communication and multi-tasking.

You will manage leads, customer records, and quotes, while coordinating with clients, suppliers, and internal teams to ensure accurate, timely bookings and clean documentation.