Remote Travel Sales Operations Coordinator

Unique Escapes; Rockford (IL); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling within business需求

Job summary

Unique Escapes is a travel business seeking an organized, detail-oriented Business Sales Operations Coordinator to support daily sales operations, client campaigns, and booking administration. This is a remote role for individuals who thrive on organization and effective communication.

The role involves managing leads, maintaining client records, preparing quotes, coordinating with clients and suppliers, and ensuring smooth booking processes. Training and growth opportunities are available.

Qualifications

• Strong written and verbal communication.
• Excellent organization and time management.
• Comfortable learning web-based travel, CRM, email marketing, and booking tools.
• Reliable high-speed internet and a dedicated remote workspace.
• Ability to manage multiple priorities independently and meet deadlines.
• Customer service, administrative, sales support, hospitality, or travel-industry experience advantageous but not required.

Responsibilities

• Manage leads, inquiries, and follow-up communications to support the sales process.
• Maintain accurate client records, booking details, and sales documentation.
• Prepare travel quotes, itineraries, and reservation summaries using approved tools.
• Coordinate communication between clients, suppliers, and internal teams.
• Track bookings, payments, deadlines, and outstanding client requests.
• Create and maintain organized spreadsheets, reports, and SOPs.
• Assist with email marketing, social media content, and client follow-ups.
• Research destinations, hotels, cruises, and travel packages for client planning.
• Provide excellent customer service by phone, email, and online platforms.
• Identify opportunities to improve workflows and support growth.

Skills

Communication skills

Organization & time management

Remote work

Multitasking

Customer service experience (nice-to-h

Tools

CRM software

Booking tools

Job description

Unique Escapes is a travel business seeking an organized, detail-oriented Business Sales Operations Coordinator to support daily sales operations, client campaigns, and booking administration. This is a remote role for individuals who thrive on organization and effective communication.

The role involves managing leads, maintaining client records, preparing quotes, coordinating with clients and suppliers, and ensuring smooth booking processes. Training and growth opportunities are available.