Remote Travel Sales Ops Coordinator

Unique Escapes; Cincinnati (OH); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling

Training and tool support

Growth opportunities

Performance-based incentives

Job summary

Unique Escapes is seeking a detail-oriented Business Sales Operations Coordinator to support daily sales operations, client campaigns, and booking administration in a remote capacity.

The role emphasizes organized processes, client communication, and accurate record-keeping within a growing travel brand. Prior customer service or sales support in travel or hospitality is a plus, and candidates should enjoy travel planning and destination research.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and time management.

Responsibilities

• Support the sales process by managing leads, inquiries, and follow-up communications.
• Maintain accurate client records, booking details, and sales documentation.
• Prepare travel quotes, itineraries, and reservation summaries using approved travel tools.
• Coordinate communication between clients, travel suppliers, and internal team members.
• Track bookings, payments, deadlines, and outstanding client requests.
• Create and maintain organized spreadsheets, reports, and standard operating procedures.
• Assist with email marketing, social media content, and client relationship follow-up.
• Research destinations, hotels, cruises, and travel packages to support client planning.
• Provide excellent, professional customer service by phone, email, and online platforms.
• Identify opportunities to improve workflows and support business growth.

Skills

Communication skills

Organization

Time management

Attention to detail

Independent work

Tools

CRM systems

Email marketing tools

Booking tools

Job description

Unique Escapes is seeking a detail-oriented Business Sales Operations Coordinator to support daily sales operations, client campaigns, and booking administration in a remote capacity.

The role emphasizes organized processes, client communication, and accurate record-keeping within a growing travel brand. Prior customer service or sales support in travel or hospitality is a plus, and candidates should enjoy travel planning and destination research.