Remote Travel Concierge: Craft Meaningful Journeys

Sawmilldcllc; Lexington (KY); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work

Travel discounts

Professional development

Job summary

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from idea to return, delivering seamless, memorable journeys with empathy and expertise.

You will handle inquiries via email, phone, and messaging, assist with bookings, share destination insights, and ensure trip details are flawless—while enjoying fully remote work, exclusive travel perks, and ongoing professional development.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

Skills

Communication skills

Customer service

Attention to detail

Tech-savviness

Tools

Booking tools

Job description

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from idea to return, delivering seamless, memorable journeys with empathy and expertise.

You will handle inquiries via email, phone, and messaging, assist with bookings, share destination insights, and ensure trip details are flawless—while enjoying fully remote work, exclusive travel perks, and ongoing professional development.