Remote Travel Concierge — Seamless Journeys & Perks

Sawmilldcllc; Columbus (OH); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote

Exclusive travel perks

Mentorship and training

Job summary

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from idea to return, delivering seamless, memorable experiences with professional care.

You will handle bookings and troubleshooting, provide destination insights, and support travelers with empathy and accuracy. The role emphasizes clear communication and a passion for helping others design unforgettable journeys.

Qualifications

• Experience in customer service, ideally travel, tourism, or hospitality.
• Strong written and verbal communication skills.
• High attention to detail with organizational skills.
• Ability to learn new systems and booking tools quickly.
• Passion for travel and helping others design unforgettable journeys.

Responsibilities

• Respond to client inquiries across email, phone, and messaging with timely, polished communication.
• Support bookings, updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, documents, and procedures.
• Confirm trip details and collect feedback post-travel.
• Resolve concerns with empathy and efficiency, prioritizing client satisfaction.
• Fully remote work arrangement with flexible scheduling.
• Access exclusive travel perks and industry discounts.
• Pursue growth through ongoing training, mentorship, and team support.
• Foster a community culture centered on travel, connection, and meaningful memories.

Skills

Customer service

Strong communication

Detail oriented

Travel knowledge

Tech-savvy

Job description

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from idea to return, delivering seamless, memorable experiences with professional care.

You will handle bookings and troubleshooting, provide destination insights, and support travelers with empathy and accuracy. The role emphasizes clear communication and a passion for helping others design unforgettable journeys.