Remote Travel Concierge: Create Unforgettable Journeys

Sawmilldcllc

West Palm Beach (FL)

Remote

USD 42,000 - 62,000

Full time

14 days+

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Benefits offered by this job

Exclusive travel perks

Job summary

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from idea to return, ensuring seamless and memorable experiences. You will support bookings, troubleshoot, and provide expert travel insights while maintaining exceptional service standards.

This role emphasizes flexible, fully remote work, ongoing training, and access to exclusive industry discounts, with a team that values trust, care, and heart in every interaction.

Qualifications

Excellent written and spoken English communication.
Background in customer service, travel, tourism, or hospitality.
Strong attention to detail and organizational skills.
Comfort with tech and new booking systems.
Passion for travel and helping others craft journeys.

Responsibilities

Engage with client inquiries via email, phone, and chat.
Assist with bookings, updates, cancellations, and special requests.
Provide destination insights and travel documentation guidance.
Confirm trip details and collect feedback after travel.
Handle issues with empathy and timely resolution.
Work remotely with flexible scheduling.
Access exclusive travel perks and industry discounts.
Participate in ongoing training and team mentorship.
Support a community‑oriented travel culture.

Skills

Strong written and verbal comms

Customer service

Detail oriented

Tech-savvy

Travel knowledge

Tools

Booking tools

Job description

This role emphasizes flexible, fully remote work, ongoing training, and access to exclusive industry discounts, with a team that values trust, care, and heart in every interaction.

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