Remote Travel Concierge: Create Dream Journeys

Sawmilldcllc; Akron (OH); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote work

Exclusive travel perks

Industry discounts

Job summary

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from idea to return home, delivering a seamless, stress-free travel experience. You'll handle bookings, troubleshoot issues, and provide expert destination insights.

This role offers fully remote work, flexible scheduling, access to exclusive travel perks and ongoing professional development, backed by a supportive team that shares a passion for creating memorable journeys.

Qualifications

• Experience in customer service—ideally in travel, tourism, or hospitality.
• Strong written and verbal communication skills.
• High attention to detail with strong organizational and follow-through habits.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

Skills

Customer service

Travel knowledge

Written and verbal communication

Attention to detail

Tech-savvy

Tools

Booking systems

Job description

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from idea to return home, delivering a seamless, stress-free travel experience. You'll handle bookings, troubleshoot issues, and provide expert destination insights.

This role offers fully remote work, flexible scheduling, access to exclusive travel perks and ongoing professional development, backed by a supportive team that shares a passion for creating memorable journeys.