Remote Travel Concierge: Design Memorable Journeys

Sawmilldcllc

Apex (NC)

Remote

USD 42,000 - 66,000

Full time

14 days+

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Benefits offered by this job

Exclusive travel perks

Industry discounts

Job summary

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from initial trip ideas to safe returns home. You will handle bookings, provide destination insights, and ensure a seamless, memorable travel experience with empathy and professionalism.

The role offers fully remote work with flexible scheduling, ongoing training, and access to exclusive travel perks. Ideal candidates have strong communication, customer service experience, and a passion for helping others create unforgettable

Qualifications

Excellent written and verbal communication abilities.
Experience in customer service—preferably travel, tourism or hospitality.
Strong attention to detail with solid organizational habits.
Tech-savvy and quick to adapt to new booking tools.
Passion for travel and helping others design memorable journeys.

Responsibilities

Engage with client inquiries via email, phone, and messaging with timely, polished responses.
Assist travelers with bookings, updates, modifications, cancellations, and special requests.
Provide current insights on destinations, documents, and agency procedures.
Confirm trip details and collect post-travel feedback.
Resolve concerns with empathy and efficiency, ensuring client satisfaction.
Work fully remotely with flexible scheduling.
Access exclusive travel perks and discounts.
Pursue professional development through ongoing training and mentorship.
Support a community culture focused on travel, connection, and memories.