Remote Travel Concierge: Craft Seamless, Memorable Journeys

Sawmilldcllc; Tallahassee (FL); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Professional development

Job summary

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from idea to safe return, delivering seamless, memorable journeys with care and expertise. You’ll handle bookings, answer inquiries across email, phone, and chat, share destination insights, and support travelers with updates, changes, and special requests—all while staying fully remote and designing a schedule that fits your life.

You’ll collaborate with a supportive team, access exclusive travel perks and discounts, and

Qualifications

• Experience in customer service, preferably travel-related.
• Excellent written and verbal communication.
• Ability to work remotely with self-discipline.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

Skills

Communication skills

Travel industry experience

Detail oriented

Tech-savvy

Customer service

Remote work

Tools

Booking tools

Job description

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from idea to safe return, delivering seamless, memorable journeys with care and expertise. You’ll handle bookings, answer inquiries across email, phone, and chat, share destination insights, and support travelers with updates, changes, and special requests—all while staying fully remote and designing a schedule that fits your life.

You’ll collaborate with a supportive team, access exclusive travel perks and discounts, and