Remote Travel Concierge — Craft Memorable Journeys & Perks

Sawmilldcllc; Mobile (AL); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Travel perks

Discounts on travel products

Professional development and mentoring

Job summary

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from idea to return, delivering seamless, memorable trips with professionalism and care.

You’ll handle bookings, update travelers, and provide destination knowledge across channels. This role offers fully remote work, flexible scheduling, exclusive travel perks, and ongoing mentorship and team support to help you grow.

Ideal candidates have strong communication, a background in customer service, and a genuine love for travel.

Qualifications

• Experience in customer service, preferably travel, tourism, or hospitality.
• Excellent written and verbal communication with attention to detail.
• Comfort with learning new booking tools and tech platforms.

Responsibilities

• Engage with client inquiries via email, phone, and messaging with timely communication.
• Support travelers with bookings, updates, modifications, cancellations, and special requests.
• Provide destination insights and travel documents guidance.
• Confirm trip details and collect feedback after travel.
• Resolve concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Customer service

Written & verbal communication

Attention to detail

Tech-savvy

Travel knowledge

Tools

Booking tools

Booking systems

CRM platforms

Job description

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from idea to return, delivering seamless, memorable trips with professionalism and care.

You’ll handle bookings, update travelers, and provide destination knowledge across channels. This role offers fully remote work, flexible scheduling, exclusive travel perks, and ongoing mentorship and team support to help you grow.

Ideal candidates have strong communication, a background in customer service, and a genuine love for travel.