Remote Travel Concierge & Client Support Specialist

Elevationtravelpartners; Amarillo (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Elevationtravelpartners is hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

The position is remote and requires friendly communication, reliability, and organization, with a focus on customer satisfaction and seamless travel guidance across various channels.

Qualifications

• Experience in customer support or service roles.
• Strong written and verbal communication.
• Comfortable using online tools and learning new systems.

Responsibilities

• Respond to inquiries via email, chat, and phone.
• Assist with itinerary changes, updates, and travel questions.
• Provide destination guidance and travel guidelines.
• Follow up with travelers before departure.
• Resolve issues to maintain a positive customer experience.

Skills

Customer service

Communication

Travel knowledge

Job description

Elevationtravelpartners is hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

The position is remote and requires friendly communication, reliability, and organization, with a focus on customer satisfaction and seamless travel guidance across various channels.