Remote Travel Support Specialist

Elevationtravelpartners; Fort Myers (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Elevation Travel Partners is seeking a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key responsibilities include providing assistance through email, chat, and phone, helping with itinerary changes, offering destination information, and following up before departure to ensure a smooth journey.

Responsibilities

• Provide assistance through email, chat, and phone communication
• Help with itinerary changes, updates, and general travel questions
• Provide destination and travel guideline information
• Follow up with travelers before departure
• Resolve concerns while maintaining a positive customer experience

Job description

Elevation Travel Partners is seeking a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key responsibilities include providing assistance through email, chat, and phone, helping with itinerary changes, offering destination information, and following up before departure to ensure a smooth journey.