Remote Travel Concierge & Client Experience Advisor

Departuretravels; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Work from anywhere

Job summary

Departure Travel is seeking a Customer Service Travel Advisor to support clients through all stages of their travel plans. This remote role emphasizes client communication, itinerary coordination, and travel options—ideal for those who enjoy helping travelers create memorable experiences.

The position supports a flexible schedule and work-from-anywhere setup, enabling collaboration with a remote team and responsiveness to client needs across destinations.

Qualifications

• Professional customer service mindset and ability to communicate clearly with clients.
• Strong organizational skills to manage multiple travel itineraries.
• Experience or interest in travel planning and destination information.

Responsibilities

• Guide clients through every stage of the travel planning process.
• Assist with trip inquiries, destination information, and travel options.
• Provide professional and timely communication throughout the booking experience.
• Follow up with clients to confirm travel plans and ensure satisfaction.
• Collaborate in a supportive remote environment and adapt to scheduling needs.

Skills

Customer service

Communication

Organization

Travel planning

Job description

Departure Travel is seeking a Customer Service Travel Advisor to support clients through all stages of their travel plans. This remote role emphasizes client communication, itinerary coordination, and travel options—ideal for those who enjoy helping travelers create memorable experiences.

The position supports a flexible schedule and work-from-anywhere setup, enabling collaboration with a remote team and responsiveness to client needs across destinations.