Remote Travel Concierge & Client Experience Lead

Epicescapesadventure; Denver (CO); Remote; USD 40,000 - 55,000; Full time

Job summary

Departure Travel is seeking a Remote Customer Service Travel Representative to support clients through every stage of their travel journey. This remote role emphasizes thoughtful communication, organization, and a passion for helping travelers create memorable experiences.

You will handle inquiries, provide destination information, update bookings, and follow up after trips. The position offers a flexible schedule and the chance to work from anywhere while collaborating with a supportive team.

Responsibilities

• Guide clients through every stage of the travel planning process.
• Assist with trip inquiries, destination information, and travel options.
• Provide professional and timely communication throughout the booking experience.
• Follow up with clients to confirm travel plans and ensure satisfaction.

Job description

Departure Travel is seeking a Remote Customer Service Travel Representative to support clients through every stage of their travel journey. This remote role emphasizes thoughtful communication, organization, and a passion for helping travelers create memorable experiences.

You will handle inquiries, provide destination information, update bookings, and follow up after trips. The position offers a flexible schedule and the chance to work from anywhere while collaborating with a supportive team.