Remote Travel Concierge & Bookings Specialist

Minority Professional Network, Inc.; Fargo (ND); Remote; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

100% remote position

Flexible scheduling

Travel perks and discounts

Ongoing training and guidance

Zusammenfassung

Kopp Travels USA is seeking a reliable Travel Customer Support Specialist to assist clients from the moment they book until they return home. This 100% remote role offers flexible scheduling and opportunities for growth within the agency.

The ideal candidate enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience. Strong communication and problem-solving skills are essential to deliver exceptional client support.

Qualifikationen

• Excellent written and verbal communication required.
• Customer service experience preferred (travel or hospitality a plus).
• Organized, dependable, and detail-oriented attitude required.
• Comfortable using technology and learning booking platforms and systems.

Aufgaben

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel requirements, and agency policies.
• Follow up with clients to confirm trip details and overall satisfaction.
• Handle questions or concerns with empathy, professionalism, and strong problem-solving skills.

Kenntnisse

Communication

Customer service

Detail-oriented

Tech-savvy

Jobbeschreibung

Kopp Travels USA is seeking a reliable Travel Customer Support Specialist to assist clients from the moment they book until they return home. This 100% remote role offers flexible scheduling and opportunities for growth within the agency.

The ideal candidate enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience. Strong communication and problem-solving skills are essential to deliver exceptional client support.