Remote Travel Support & Concierge Specialist

Minority Professional Network, Inc.; Sioux Falls (SD); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Travel discounts

Training and mentorship

Job summary

Kopp Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to assist clients from booking through return home. This role thrives on helping travelers and delivering exceptional experiences.

Remote position with flexible scheduling, opportunities for growth, and access to travel perks and industry discounts. If you enjoy traveling and providing thoughtful, empathetic support, we'd love to hear from you.

Qualifications

• Excellent written and verbal communication required.
• Experience in customer service preferred; travel sector a plus.
• Organized, dependable, and detail-oriented.
• Comfortable learning new booking platforms.
• Empathetic, problem-solving mindset.

Responsibilities

• Respond to client inquiries via email, phone, and chat.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide destination information and policy guidance.
• Follow up to confirm trip details and satisfaction.
• Handle questions with empathy and professionalism.

Skills

Communication

Customer service

Detail orientation

Tech-savvy

Tools

Booking platforms

Job description

Kopp Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to assist clients from booking through return home. This role thrives on helping travelers and delivering exceptional experiences.

Remote position with flexible scheduling, opportunities for growth, and access to travel perks and industry discounts. If you enjoy traveling and providing thoughtful, empathetic support, we'd love to hear from you.