Remote Training Specialist - Contract

Maximus; Jackson (MS); Remote; USD 42,000 - 64,000; Part time

Job summary

Maximus is seeking experienced Trainers to support a variety of contact center environments. The role focuses on delivering virtual training sessions using Microsoft Teams and adapting to changing operational needs. Trainers help ensure agents are prepared to take calls and provide excellent customer support.

This is a temporary, fully remote position contingent on contract award. Training covers new hires, continuing education, and return-to-work programs for staff at all levels, with data

Qualifications

• Experience delivering virtual training sessions.
• Ability to adapt to different operational needs in a contact center.
• Strong communication and presentation skills.

Responsibilities

• Provide and coordinate training for diverse audiences.
• Plan and schedule training events and manage logistics.
• Maintain records of training activities and participant progress.
• Deliver new hire and ongoing education programs remotely.

Skills

Microsoft Teams

Virtual training

Public speaking

Training delivery

Tools

Learning Management System

Job description

Maximus is seeking experienced Trainers to support a variety of contact center environments. The role focuses on delivering virtual training sessions using Microsoft Teams and adapting to changing operational needs. Trainers help ensure agents are prepared to take calls and provide excellent customer support.

This is a temporary, fully remote position contingent on contract award. Training covers new hires, continuing education, and return-to-work programs for staff at all levels, with data