Remote Third-Party Collections Specialist – Negotiation Pro

LCS Financial Services Corporation; Maryland; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Performance-based pay

Weekday schedule

Insurance & 401k

Paid holidays

Flexible time off

Remote in approved states

Job summary

LCS Financial Services Corporation is hiring Remote Collections Specialists to handle inbound and outbound calls, negotiate settlements, and manage delinquent accounts from home. This role emphasizes professional communication, compliance with debt collection laws, and performance-driven results.

Ideal candidates have 2+ years in third-party collections, strong negotiation skills, bilingual English/Spanish abilities, and a disciplined remote workspace.

Qualifications

• Minimum of 2 years in third-party debt collection.
• Proven ability to negotiate settlements.
• Excellent verbal communication and listening.
• Knowledge of debt collection laws.
• Remote-work capable workspace.
• Experience in high-volume collections.
• Familiarity with skip-tracing and dm systems.
• Bilingual English/Spanish.
• Track record of meeting goals.

Responsibilities

• Manage inbound/outbound calls to negotiate resolutions.
• Negotiate payment arrangements and settlements.
• Use skip-tracing tools to locate borrowers/assets.
• Manage account portfolios and prioritize collections.
• Work towards individual/department goals.
• Maintain accurate account documentation.
• Deliver professional interactions during difficult conversations.
• Ensure compliance with laws and policies.

Skills

Negotiation

Verbal communication

Active listening

Bilingual English/Spanish

Education

High school diploma

Tools

Skip-tracing tools

Collection mgmt systems

Job description

LCS Financial Services Corporation is hiring Remote Collections Specialists to handle inbound and outbound calls, negotiate settlements, and manage delinquent accounts from home. This role emphasizes professional communication, compliance with debt collection laws, and performance-driven results.

Ideal candidates have 2+ years in third-party collections, strong negotiation skills, bilingual English/Spanish abilities, and a disciplined remote workspace.