Remote Third-Party Collections Specialist

LCS Financial Services Corporation; Connecticut; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

100% Remote Position

Performance-based earnings

Mon-Fri 7:00 AM–6:00 PM schedule

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays & Flexible time-off

Job summary

LCS Financial Services Corporation is seeking Remote Collections Specialists to join a nationwide team. Take on challenging delinquent accounts from the comfort of a home office, with a focus on negotiation and compliant, customer‑focused resolutions.

Ideal candidates bring at least two years in third‑party collections, strong negotiation skills, and bilingual English/Spanish communication. This remote role supports a performance‑driven environment with opportunities for additional earnings.

Qualifications

• Minimum 2 years of third-party debt collection experience.
• Proven ability to negotiate payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Working knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional, distraction-minimized remote workspace.
• Experience in high-volume collections environments.
• Bilingual English/Spanish communication skills.
• Previous experience meeting or exceeding collection goals.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools and investigative techniques to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery opportunities.
• Consistently work toward individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.

Skills

Negotiation

Verbal communication

Active listening

Telephone etiquette

Compliance knowledge

Remote work

Bilingual English/Spanish

Education

High school diploma

Tools

Skip-tracing tools

Debt collection systems

Job description

LCS Financial Services Corporation is seeking Remote Collections Specialists to join a nationwide team. Take on challenging delinquent accounts from the comfort of a home office, with a focus on negotiation and compliant, customer‑focused resolutions.

Ideal candidates bring at least two years in third‑party collections, strong negotiation skills, and bilingual English/Spanish communication. This remote role supports a performance‑driven environment with opportunities for additional earnings.