Remote Strategic Account Manager — Legal Tech SaaS

Assembly Software; Miami (FL); Hybrid; USD 70,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401k

Job summary

Assembly Software is seeking an Account Manager to own a portfolio of law firm accounts across a regional territory. You will drive renewals, upsells, and expansion revenue while building deep relationships with stakeholders from paralegals to managing partners.

You’ll partner with Customer Success to maintain account health, conduct strategic reviews, and rely on Salesforce data to forecast and guide growth decisions. This is a remote-friendly role with occasional visits to our Miami office.

Qualifications

• 3+ years in B2B SaaS account management or sales.
• Strategic, relationship-driven approach with account planning.
• Comfort navigating complex stakeholder maps and commercial conversations.

Responsibilities

• Manage a portfolio of existing law firm accounts, owning renewals, upsells, and expansion revenue.
• Build multi-threaded relationships across accounts—from paralegals to managing partners.
• Run strategic business reviews to uncover growth opportunities beyond usage dashboards.
• Partner with Customer Success to keep accounts healthy and intervene early when risk appears.
• Forecast accurately and keep Salesforce data up to date for leadership planning.

Skills

SaaS sales

Account management

Stakeholder management

CRM proficiency

Legal tech experience

Job description

Assembly Software is seeking an Account Manager to own a portfolio of law firm accounts across a regional territory. You will drive renewals, upsells, and expansion revenue while building deep relationships with stakeholders from paralegals to managing partners.

You’ll partner with Customer Success to maintain account health, conduct strategic reviews, and rely on Salesforce data to forecast and guide growth decisions. This is a remote-friendly role with occasional visits to our Miami office.