Remote Spanish Bilingual Customer Support Specialist

GetInsured; Houston (TX); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Paid training

Full-time, seasonal role

Incentives based on performance and/if

Job summary

Vimo is seeking Remote Customer Service Representatives to join Elite teams. You will deliver an outstanding customer experience while helping customers find and enroll in health insurance. This is a remote, full-time opportunity with paid training and performance incentives.

Ideal candidates are reliable, self-driven, and able to work from a private home office. Spanish bilingual skills are a plus, and a dedicated workspace is required during training and for ongoing duties.

Qualifications

• Moderate to advanced computer skills and ability to learn new technology quickly.
• Excellent verbal and written communication skills with a professional demeanor.
• Comfortable working from home and self-motivated to perform.

Responsibilities

• Inbound/Outbound Calls
• Deliver the highest level of customer service experience consistently
• Manage customer accounts and provide technical support
• Application Data Entry
• Online chat inquiries as assigned
• Interpret and follow defined procedures and policies
• Creative problem-solving and adaptability to changes
• Time management and multitasking across projects
• Self-study, training, and exams to progress through training

Skills

Computer skills

Verbal and written communication

Professionalism

Self-motivated

Work from home

Customer service

Tools

CRM systems

Job description

Vimo is seeking Remote Customer Service Representatives to join Elite teams. You will deliver an outstanding customer experience while helping customers find and enroll in health insurance. This is a remote, full-time opportunity with paid training and performance incentives.

Ideal candidates are reliable, self-driven, and able to work from a private home office. Spanish bilingual skills are a plus, and a dedicated workspace is required during training and for ongoing duties.