Remote Spanish Bilingual Customer Service Specialist

VIMO INC; Jacksonville (FL); Remote; USD 26,000 - 28,000; Full time

Benefits offered by this job

Paid Training

Full-Time, Seasonal role

PTO

401K Match

ICHRA

Job summary

Vimo is hiring Remote Customer Service Representatives to join our elite teams. This full-time/seasonal remote role focuses on delivering an exceptional customer experience and assisting customers with health insurance enrollment.

Ideal candidates have strong communication skills, comfortable with home-based work, and are ready to complete a paid 3-week training period with performance incentives. Basic tech setup and reliable internet are required.

Qualifications

• 18+ years of age or older.
• Complete background check and drug test within 3 days.
• Dedicated, private, and secure home workspace.
• Personal device with functioning camera required for Training Period.

Responsibilities

• Inbound/Outbound Calls.
• Deliver the highest level of customer service experience.
• Manage customer accounts and provide technical support.
• Application Data Entry.
• Online chat inquiries as assigned.
• Interpret and follow defined procedures and policies.
• Creative problem-solving and adaptability to updates.
• Time and task management and multi-tasking.
• Complete training and certification exams.

Skills

Verbal communication

Written communication

Customer service

Problem solving

Self-motivation

Tools

CRM systems

Job description

Vimo is hiring Remote Customer Service Representatives to join our elite teams. This full-time/seasonal remote role focuses on delivering an exceptional customer experience and assisting customers with health insurance enrollment.

Ideal candidates have strong communication skills, comfortable with home-based work, and are ready to complete a paid 3-week training period with performance incentives. Basic tech setup and reliable internet are required.