Remote Spanish Bilingual Customer Advocate

GetInsured; Sunrise Manor (NV); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Paid Training

Full-Time

Seasonal role

Performance incentives

Work from home

401K Match

ICHRA

PTO

Job summary

Vimo is hiring Remote Customer Service Representatives to join our elite teams. You will deliver an amazing customer experience and assist consumers in finding and enrolling in health insurance while working remotely from a private, dedicated workspace.

We offer paid training, a full-time seasonal role with incentives, work-from-home flexibility, and benefits like 401K match and PTO. Spanish bilingual applicants are preferred and will be considered for additional opportunities within our teams.

Qualifications

• Moderate to advanced computer skills.
• Excellent verbal and written communication skills.
• Comfortable working from home.
• Self-motivated and proactive.

Responsibilities

• Handle inbound and outbound calls.
• Deliver high level of customer service.
• Manage customer accounts and provide assistance.
• Enter application data accurately and timely.
• Respond to online chat inquiries as assigned.
• Interpret and follow defined procedures and policies.
• Adapt to changing projects and updates.
• Manage time and tasks effectively.
• Complete training and certifications as required.

Skills

Computer skills

Verbal communication

Written communication

Self-motivated

Work from home

Tools

CRM systems

Job description

Vimo is hiring Remote Customer Service Representatives to join our elite teams. You will deliver an amazing customer experience and assist consumers in finding and enrolling in health insurance while working remotely from a private, dedicated workspace.

We offer paid training, a full-time seasonal role with incentives, work-from-home flexibility, and benefits like 401K match and PTO. Spanish bilingual applicants are preferred and will be considered for additional opportunities within our teams.