Remote Spanish Bilingual Customer Support Specialist

GetInsured; Sarasota (FL); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Paid Training

Full-Time

Seasonal

PTO

401K Match

ICHRA

Job summary

Vimo is hiring Remote Customer Service Representatives to join our elite teams. You’ll deliver an amazing customer experience helping consumers find and enroll in health insurance. The role emphasizes working from home, strong communication, and a reliable dedicated workspace.

Responsibilities include handling inbound/outbound calls, data entry, and chat inquiries while following procedures. This is a full-time, seasonal position with paid training and incentives, requiring a private workspace

Qualifications

• Excellent verbal and written communication skills.
• Comfortable working from home and managing own schedule.
• Moderate to advanced computer skills.

Responsibilities

• Inbound/Outbound Calls
• Deliver the highest level of customer service experience consistently
• Manage customer accounts and provide technical support
• Application Data Entry
• Online chat inquiries as assigned
• Interpret and follow defined procedures and policies
• Creative problem-solving skills
• Flexibility and adaptability to changing projects and updates
• Time and task management (multitasking and task prioritization)
• Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
• Adhere to regulated guidelines for communications via all channels

Skills

Customer service

Communication

Work from home

Self-motivated

Tools

CRM systems

Job description

Vimo is hiring Remote Customer Service Representatives to join our elite teams. You’ll deliver an amazing customer experience helping consumers find and enroll in health insurance. The role emphasizes working from home, strong communication, and a reliable dedicated workspace.

Responsibilities include handling inbound/outbound calls, data entry, and chat inquiries while following procedures. This is a full-time, seasonal position with paid training and incentives, requiring a private workspace