Remote Spanish Bilingual Customer Support Specialist

Talentify; Carson City (NV); Remote; USD 26,000 - 28,000; Full time

Benefits offered by this job

Paid training

401K match

Paid time off

Job summary

Vimo is hiring Remote Customer Service Representatives to join our elite teams. We provide a remote, collaborative environment focused on helping people find and enroll in health insurance. Training is paid and lasts three weeks, with opportunities for growth and incentives based on performance and attendance.

We value reliability, self-motivation, and strong communication skills. The role emphasizes customer service excellence and requires a stable home workspace, reliable internet, and the

Qualifications

• 18 years of age or older
• Complete Background check and drug test within 3 days
• Dedicated, private, and secure workspace
• Personal device with functioning camera required for the Training Period
• Committed to full attendance for paid 3-week Training period
• Minimum Internet Speed of 100 mb/s with ethernet
• Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
• NOT compatible with mobile internet service providers and/or satellites.
• NOT compatible with Wi‑Fi internet access or Wi‑Fi adapters/extenders

Responsibilities

• Deliver the highest level of customer service experience consistently
• Manage customer accounts and provide technical support
• Application Data Entry
• Online chat inquiries as assigned
• Interpret and follow defined procedures and policies
• Creative problem-solving skills
• Flexibility and adaptability to changing projects and updates
• Time and task management (multitasking and task prioritization)
• Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
• Adhere to regulated guidelines for communications via all channels

Skills

Customer service

Technical support

CRM systems

Home-based work

Time management

Education

High School

Tools

CRM software

Job description

Vimo is hiring Remote Customer Service Representatives to join our elite teams. We provide a remote, collaborative environment focused on helping people find and enroll in health insurance. Training is paid and lasts three weeks, with opportunities for growth and incentives based on performance and attendance.

We value reliability, self-motivation, and strong communication skills. The role emphasizes customer service excellence and requires a stable home workspace, reliable internet, and the