Remote Spanish-Bilingual Customer Care Specialist

Talentify; Chicago (IL); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid Training

Full‑Time, Seasonal role

PTO

401K Match

ICHRA

Job summary

Vimo is hiring Remote Customer Service Representatives to join elite teams, delivering an exceptional customer experience and helping users enroll in health insurance. This full-time, remote role emphasizes reliability, self-motivation, and the ability to work from home with a 3-week training period.

Applicants must have a private workspace, strong internet, and familiarity with handling customer inquiries across channels. The position offers paid training and home-based flexibility.

Qualifications

• Deliver the highest level of customer service experience consistently.
• Interpret and follow defined procedures and policies.
• Creative problem-solving skills.
• Extensive self-study, training, and testing required to proceed through training and certifications.
• Adhere to regulated guidelines for communications via all channels.

Responsibilities

• Manage customer accounts and provide technical support.
• Application Data Entry
• Online chat inquiries as assigned
• Interpret and follow defined procedures and policies
• Creative problem‑solving skills
• Flexibility and adaptability to changing projects and updates
• Time and task management (multitasking and task prioritization)
• Extensive self‑study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
• Adhere to regulated guidelines for communications via all channels

Skills

Customer service

Account management

Technical support

Data entry

Online chat

Policy adherence

Problem solving

Time management

Tools

CRM systems

Job description

Vimo is hiring Remote Customer Service Representatives to join elite teams, delivering an exceptional customer experience and helping users enroll in health insurance. This full-time, remote role emphasizes reliability, self-motivation, and the ability to work from home with a 3-week training period.

Applicants must have a private workspace, strong internet, and familiarity with handling customer inquiries across channels. The position offers paid training and home-based flexibility.