Remote Spanish Bilingual Customer Support Specialist

GetInsured; Dallas (TX); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

401K Match

ICHRA

PTO

Job summary

Vimo is hiring Remote Customer Service Representatives to join our elite teams. You will deliver an amazing customer experience while helping consumers enroll in health insurance, from the comfort of your home.

We offer paid training, full-time seasonal roles, performance incentives, and a supportive team environment. Spanish bilingual skills are a plus and a private workspace is required during training.

Qualifications

• Moderate to Advanced computer skills required.
• Ability to learn new technology quickly.
• Professional conduct and demeanor.
• Excellent verbal and written communication.
• Comfortable working from home.
• Self-motivated and driven to succeed.

Responsibilities

• Handle inbound and outbound calls with a focus on customer satisfaction.
• Provide technical support and manage customer accounts.
• Enter application data accurately and efficiently.
• Respond to online chat inquiries as needed.
• Interpret and follow defined procedures and policies.
• Demonstrate problem-solving skills and adaptability to updates.
• Maintain regulatory compliance in communications across channels.
• Manage time and tasks effectively in a remote setting.

Skills

Computer skills

Tech adaptability

Professionalism

Communication

Remote work

Self-motivation

Tools

CRM systems

Job description

Vimo is hiring Remote Customer Service Representatives to join our elite teams. You will deliver an amazing customer experience while helping consumers enroll in health insurance, from the comfort of your home.

We offer paid training, full-time seasonal roles, performance incentives, and a supportive team environment. Spanish bilingual skills are a plus and a private workspace is required during training.