Remote Solutions Engineer - Open Source & Observability

Grafana; United States; À distance; USD 182 000 - 226 000; Plein temps

Résumé du poste

Grafana Labs is seeking a Solutions Engineer for PST or EST US to work remotely. You’ll join a globally distributed Commercial Solutions Engineering team focused on educating customers and enabling success with Grafana Cloud and the Grafana stack.

The role emphasizes collaboration with sales, technical credibility, and hands-on enablement across a fast-growing product portfolio. The position is remote-first with US-based alignment.

Qualifications

• 5+ years of technical pre-sales experience, ideally with Open Source technologies.
• Strong written and oral communication skills to collaborate with remote teams and customers.

Responsabilités

• Join as an early member of a high growth team working together to solve technical and customer problems the right way.
• Partner with the Sales team to articulate the Grafana value proposition, vision, and strategy to customers.
• Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility.
• Deliver product and technical presentations to potential and existing customers.
• Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape.
• Drive product conversations based on need and problems learned during customer interactions.
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material.

Connaissances

Pre-sales experience

Open Source technologies

Communication skills

Remote collaboration

Grafana knowledge

Outils

Grafana

Description du poste

Grafana Labs is seeking a Solutions Engineer for PST or EST US to work remotely. You’ll join a globally distributed Commercial Solutions Engineering team focused on educating customers and enabling success with Grafana Cloud and the Grafana stack.

The role emphasizes collaboration with sales, technical credibility, and hands-on enablement across a fast-growing product portfolio. The position is remote-first with US-based alignment.