Senior Solutions Engineer - Remote

Remote; San Francisco (CA); Remote; USD 129,000 - 154,000; Full time

Benefits offered by this job

100% Remote

RSUs

30 days annual leave

Job summary

Grafana Labs, the company behind the open observability cloud, is a 100% remote company with 1,600+ team members across 40+ countries. The Solutions Engineering team educates customers through demos, enablement, and evaluations and partners with Sales to qualify and close opportunities.

A Solutions Engineer listens to prospects, translates requirements into Grafana solutions, and collaborates with Product and Engineering to deliver outcomes.

Qualifications

• 5+ years of technical pre-sales experience.
• Fluent in written and spoken English; Arabic proficiency is a plus.
• Strong communication and presentation skills.
• Experience with open source technologies is a plus.

Responsibilities

• Partner with Sales to articulate Grafana value proposition, vision and strategy.
• Own the technical engagement with customers and help close complex opportunities.
• Deliver product and technical presentations to potential and existing customers.
• Communicate feedback on products and competitive landscape to internal teams.
• Drive product conversations based on customer needs and problems.
• Contribute to enablement content: docs, blogs, videos, knowledge base.

Skills

Technical pre-sales

Remote collaboration

Arabic language

Communication skills

Job description

Grafana Labs, the company behind the open observability cloud, is a 100% remote company with 1,600+ team members across 40+ countries. The Solutions Engineering team educates customers through demos, enablement, and evaluations and partners with Sales to qualify and close opportunities.

A Solutions Engineer listens to prospects, translates requirements into Grafana solutions, and collaborates with Product and Engineering to deliver outcomes.