Remote Skincare Advisor & Customer Support

Transcom; West Virginia; Remote; USD 23,000 - 28,000; Full time

Benefits offered by this job

Starting pay $17.50/hr USD

Health benefits for you and family

401(k) with employer match

Paid vacation time

Computer equipment provided

Direct deposit and pay cards

Daily/Weekly pay options

Remote work from home

Job summary

Transcom is hiring a Customer Service Advisor to handle skincare and cosmetics inquiries from home. You’ll answer questions, explain formulations, and suggest suitable products while maintaining high quality service.

Join a company that values work-life balance, offers health benefits, 401(k) with employer match, paid time off, and flexible pay options. This is a full-time, remote role with structured schedules and training provided.

Qualifications

• Must be 18 years or older.
• High School Diploma or equivalent.
• Able to pass a criminal background check.
• Able to work 32-40 hours per week with overtime opportunities as needed.
• Excellent English written and verbal communication skills.

Responsibilities

• Answer customer questions about skincare and cosmetics products.
• Explain product formulations and differences to customers.
• Provide recommendations and handle safety reports and feedback.
• Work remotely from home and manage high-volume inbound interactions.

Skills

Customer service

Active listening

Communication

Typing 25 wpm

Education

High School Diploma or equivalent

Job description

Transcom is hiring a Customer Service Advisor to handle skincare and cosmetics inquiries from home. You’ll answer questions, explain formulations, and suggest suitable products while maintaining high quality service.

Join a company that values work-life balance, offers health benefits, 401(k) with employer match, paid time off, and flexible pay options. This is a full-time, remote role with structured schedules and training provided.