Remote Skincare Customer Advisor

Transcom; Tennessee; Remote; USD 21,000 - 28,000; Full time

Benefits offered by this job

Starting pay $17.50 USD

Performance-based incentives

Pay options: Daily Pay, Bi-Weekly Pay,

Direct Deposit and Pay Cards

Health benefits for you and family

401(k) with employer match

Paid vacation time

Computer equipment provided

100% remote with training

Work-life balance

Transcom employee status

Career development

Opportunity to work for a people-first

Job summary

Transcom is seeking a Customer Service Advisor to support customers from home. You will answer product questions, explain changes in formulations, suggest alternatives, and handle safety reports, all while maintaining a high level of customer care.

This full-time, 100% remote role requires excellent English communication, strong multitasking, and the ability to thrive in a structured home office environment. Training provided and career growth opportunities available.

Qualifications

• Must have excellent written and verbal English communication skills.
• Strong ability to listen actively and interpret customer needs.
• Able to multitask across applications while assisting customers.

Responsibilities

• Assist customers with product questions and skincare knowledge.
• Explain product formulations and suggest similar products.
• Record and relay customer feedback to improve services.
• Handle safety reports and coordinate with influencers or partners as needed.
• Work remotely in a structured, full-time schedule with high-volume inbound calls.

Skills

English proficiency

Active listening

Conflict resolution

Multitasking

Typing 25 wpm

Remote work experience

Customer service experience

Skincare/cosmetics knowledge

Education

High School Diploma or equivalent

Tools

Keyboard proficiency

Job description

Transcom is seeking a Customer Service Advisor to support customers from home. You will answer product questions, explain changes in formulations, suggest alternatives, and handle safety reports, all while maintaining a high level of customer care.

This full-time, 100% remote role requires excellent English communication, strong multitasking, and the ability to thrive in a structured home office environment. Training provided and career growth opportunities available.